I don't usually write reviews, but I felt like this would be helpful to anyone who's looking for quick long-term housing. Excellent service and exceeded my expectations. We value your time and hard work and are thankful that you are a Landing Host! I was willing to pay more for a housing option in order to have the convenience. New Homepage for Brand Z – a 2X lift in conversions within 3 months. It was well thought out and we were so excited to be there. That is amazing and consistent with many of your fellow employees. Everything that we might need for a few days if we just wanted to crash. When you compare Landing's rent to competitors, they may come out on top. I do not recommend the company, nor will I ever do business with them again. I have had great experiences thus far with their customer service. This ended up being an apartment that they already had furnished and leased. A free inside look at company reviews and salaries posted anonymously by employees. Your folio is a personalized feed of content relevant to your chosen personas. Reviews from HELLO FLORIDA employees about HELLO FLORIDA culture, salaries, benefits, work-life balance, management, job security, and more. Not to mention, the food is outstanding with one of the best chefs around. These are just a few reasons why we look forward to our continued relationship! In the end, she carefully walked me through the deal one step at a time. The same day Matt back to me with a similar apartment in the same price range of the apartment I had originally applied for. I recommend them to everyone looking for a furnished home. I hear Wander Jaunt and Sonder Stays are good alternatives, but neither allow pets, which is why I went with AirBnB. - The company gives space to employees to grow, to be impactful and to make things happen! Landing is still accepting new members and the application process – from sign up to confirmation – can be completed 100% online. Pretty hard for her working part time. Jobs. Because this is a solid company there are just a few caveats to know if you'd like to get a Landing. Glassdoor gives you an inside look at what it's like to work at Landing, including salaries, reviews, office photos, and more. Video Production. Hoping this great level of customer service continues! Motion Graphics. Had to go to the leasing office. Administrative Assistant/Receptionist (Current Employee) - Holland Landing, ON - 1 June 2017 Excellent staff and work environment you either are family or treated as such. When we arrived at our Austin apartment, I couldnt believe my eyes. If that’s not enough, read the lease agreement. Apartment cleanliness . Love Landing and excited to be part of the community! The overall price is high but I don't feel like I'm being cheated any money for what I get in return. learn more. OverallOverall, my experience has been disappointing. But the danger is high. READ THE LEASE AGREEMENT. Here For You During COVID-19 NEW! The apartment is lovely: well furnished (stylish and feels like a home), with all the extras needed to start living in it immediately. In the end, I had to have it resolved by someone who worked at the complex. Addressing staffing needs – particularly in our call-taking and dispatch operations – is a top priority for our executive leadership team and we are working closely with our public safety partners to address this gap. Normally, I would be more understanding of this. They book you before they secure the apartment. Only the latest review will count in the company's TrustScore. I couldn't get a tour of any because apparently even though they are offered online, the units aren't furnished for 15-18 days after reservation is approved.Good luck to you, and them in the post COVID world. Been trying to book a furnished apartment through Landing for the past week. A few issues that were disappointing though. He had negotiated a lower price than advertised just to make sure I wasn't left hanging.It doesn't go unnoticed that he went the extra mile to keep my business in the Landing family. It is not worth the time and frustration. Apparently you can have no collections, no late payments within 5 years (this was not disclosed anywhere)I emailed back asking about adding my wife or for alternative means for approval. - One of Landing.Jobs best aspects is, for sure, the team! I guess my advice to them would be not to guarantee housing at an apartment if there is any chance that the current tenant could decide to stay. I'll be recommending Landing to others. The Landing is a great place to work. The UnitI could tell that Landing had not done a thorough tour of the unit. Super responsive and excellent care-takers of their properties. Landing members whose international travel is prevented due to implementation of state or national restrictions that go into effect after time of booking are eligible to cancel their Landing reservations and receive an account credit equal to any amounts already paid to or due Landing. A fun and loving environment with chance for advancement.great learning opportunities. My issue is that when I signed up, the agent repeatedly told me that the great thing about Landing was that you only had to do the paperwork once. Also, after being in the program and going through all of the paperwork, they asked me to resubmit pay stubs because I was moving to a more expensive apartment. But it wasn't. In the end, I got my money back and rented an AirBnB. Ask questions. The units in Austin are immaculate, well furnished, and feel just like home. Editing / Post-Production. Community See All. Landing is a network of fully-finished apartments across the country, so no... See More. An amazing group of people that understand very well what being a team player and collaborative means. So full disclosure about myself.I have a couple of divorces in my past and am rebuilding my credit and a 100% service disabled vet receiving monthly payments for life in addition to having a GREAT income and per diem for housing. !Thank you !! They had 0 cares about my issue that was their wrong doing. My review mainly goes to Landings approval process. Would highly recommend to a friend. Highly recommend!!! hello has 1000s of communities! The space is lovely, in a great location and has everything I need for a long term stay. Once I arrived at my place I was thrilled with the decor, furniture, linens, and cleanliness!! I was told that someone would follow up with me on my application. But it turned out it wasn’t landings fault. I expected an upcharge due to it being short-term. Even after the company charged my card, no one called or emailed to confirm my reservation. The apartment complex painted over the top of the stove to make it appear newer, the dishwasher was not connected to a water source, the toilet seats were already broken, the "fresh" paint was already scraped or was done in such a poor fashion that it stuck due to the clumps. I booked two separate apartments and had talked to support on the phone and over email thinking that it was a done deal. They also never follow-up in the way that they should have. - Landing included everything we could possibly need, even soaps and dishwasher pods, which were a thoughtful touch. The Landing has been incredibly easy and helpful to work with. Shoutout to Hannah for being extremely accommodating, but honestly, everyone I have been in contact with at Landing has been amazingly helpful. But there is clearly no organization to loop all staff members in on a “ticket” or a profile. !They are always friendly and on top of their units. Thank you so much for your review here on Glassdoor. Had I rented with them, who knows what other mishaps may have occurred. Our host made us feel right at home. Signing UpI initially signed up in early October to move into a unit in mid-October. Landing's rent only covers the rent. So that said, when I checked into my Landing, it was perfect. This company is completely unorganized and cannot be trusted. This model is proven to be invaluable for local business, as well as those looking to learn a new career. Oh, and I received the nicest Christmas card from Nelson with a hand written not to me! Overview Overview. For every need, I have to keep on them to get an answer or response. Glassdoor has 10 The Landing Group reviews submitted anonymously by The Landing Group employees. Terrible terrible experience. You want to become a Marketing Communications Specialist but you don't know where to start? Everyone I've worked with has been extremely gracious and kind, whether on the phone or in person. App Page. No response until 3 days later. Landing contacted me to let me know the new unit I booked was no longer available and as a result someone had booked out my current landing so I essentially had no where to live in 3 weeks time. We received confirmation about our unit just a few weeks before move in date. The app makes all the information you need to know about the apartment (wifi, door codes, pool access) easy to find. It started with a delayed move in date (1 week), then I was informed that Hello Landing didn't have a relationship with the apartment complex they advertised on their site. Facebook is showing information to help you better understand the purpose of a Page. The utility fees in my area are $250 for a 1 bedroom and $295 for a 2 bedroom. We thought we were all set, and then they called us a few weeks before to try to switch us to another unit. We just moved into our Landing apartment a few days ago and the apartment has surpassed our expectations. They make everything very easy for everyone and their customer service is great. Then horrible customer service from poor cleanings, not responding to multiple maintenance requests for over a month, no dishes were washed with cardboard pieces in them and not having the place fully set up upon moving in. Hello Travel. The staff is fun and management is fair with their employees. I emailed them immediately and then again the following day, then called and spoke with a representative who told me she'd send a message to the verification team and they'd call me and work it all out. It took over a month and several calls (all initiated by me) to resolve the issue. Both move in’s were not scheduled correctly with the landing reps either, as they called me a day early both times.Last but not least - I called in a noise complaint the first day for a dog that would not shut up next to our place all day. It was perfect - the furnishings were very modern and the apartment came fully stocked with everything - all I needed was to add food. You probably won’t miss the broken printer – or the broken coffee machine – but something you may miss about your 9-to-5 is the paycheque. We love working with Hello Landing and their team of experts. Good job on the furniture and kitchen setup. Jobs; Jobs Tips; How to Get a Job ; 11 Recession-Proof Jobs; The Perfect Resume Looks Like This; How to Write A Cover Letter; 9 Attention-Grabbing Cover Letter Examples; Quiz: What Job Best Fits Your Life? Hope this helps you avoid the same messy situation I ended up in. In my previous lifetime, I used to manage 300 furnished apartments in New York, and if were to pull this, I would be laughed out of the office with my thumb up my ass. Video Testimonials. Our first time with landing has had its ups and downs but as you can see, my review is 5 stars because even through the downs I felt that the landing team was there for us and we felt heard. Two weeks later ten days before my move in date, I receive a call from Riverview Ones management asking me to sign a lease directly with them. They require you to pay a membership fee and a few hundred is required upfront. You pay rent, there is a utility fee, I had to pay a fee for the package room at the complex, there is a fee for cleanings, then there is a more substantial fee for cleaning when you move out. Moving InThe host that met me to move in was pleasant. I called bc I needed more info, interacted with a woman named Mia, and Mia was the best! That says a lot coming from me. Find another company - unable to deliver on promises and contractual commitments. I thought Landing was a promising short-term living option, but my experience has led me to regret signing on with the company. All my questions were answered in a timely manner and in detail. In the last 2 years I've managed to buy 2 new cars, managed to pay rent on two properties (home base and work base) but none of that matters.I will say, the properties I looked at seemed nice, clean. I LOVE my Landing apartment but I had a few issues with the complex that I live in:The dishwasher was bad, needed a light replaced by my door and some other items needed attention. The sq ft is 641, but it feels like more since the sq ft has been used effectively - with space to live, and storage space. Apartment cleanliness . I had an issue with the gate at my complex. See actions taken by the people who manage and post content. We are unpacking our insights to help others build partnerships and garner public support for an apprenticeship program in their community. We are so glad that we chose landing. We have been working with Landing a little over 4 months and have had no issues. We have many systems in place to assure if there are circumstances that are not easily resolved there is a next level you are able to reach. Hello, we appreciate that you wrote a couple of words on your time with Philips here. We provide creative media production & distribution services to select businesses, non-profits, and educational institutions. Moving to a new area for a short amount of time is stressful enough but Landing made everything extremely easy. We were looking to get away from New York while our offices are closed during the pandemic, and came across Landing when looking for furnished short terms rentals. Web. Gross. I have already resolved it with the leasing office since I have zero confidence landing will follow up. I have had issues since the start. Everything was great! I also have decades of positive rental history, no evictions, no late or missed rent EVER. Thank you so much! When I got notification I'd been denied based on not meeting income requirements and credit issues. She answered all my questions and set me at ease with the whole process. We're impressed with their growth. On the first day of move-in, my host (Isis) and I went to the leasing office and did the paper work to get an assigned parking spot. DO NOT RENT. No complaints. My host Henry Diaz was amazing. They then wanted to move me to a different property which was significantly less desirable (old and dated, bad location). Impressed by their team + receptiveness to feedback. Read employee reviews and ratings on Glassdoor to decide if The Landing Group is right for you. But trust your gut. Looking forward to renting w/ Landing, Overall great service, but they can improve on logistics, Great support from Matt Gregory, Membership Advisor. 1,583 people like this. Great, but a chore to book, not so seamless, Thanks, Matt! I was fortunate to have met Matt and he was able to answer all my questions. If you just want the basic overview, read the terms they’ve written in all capital letters.From my own experience: price changes, no guarantees whatsoever on the unit, and a completely uncoordinated staff. After an error where an apartment was advertised $2k under actual price (YIKES!) Customer Service is very quick and will respond pretty much 24/7. The lady that checked us into our old landing was a million times more prepared. Landing Pages. Hello! You really need to do better on the execution side of things. The approval for getting an apartment was easy and the app is intuitive and ready to use. There are some things about the user experience through the website that don't make sense. Landing was quick to step in and work with the complex and all of my issues have been taken care of! We Love working with HelloLanding! Would definitely recommend Landing. A full refund 2. We’re based in San Diego and work with clients throughout the country and worldwide. © 2021 Trustpilot, Inc. All rights reserved. He even helped me unload my car again in the snow. Our contact, Paul, was professional and friendly. This did cause a bit of stress as we ended our lease on our previous apartment and began moving everything to storage and were planning a cross country drive. Only discovered this after waking up with sweaty sheets every night till this morning. Matt reached out with 2 options: 1. Page Transparency See More. Reviews from Hello Mobile employees about Hello Mobile culture, salaries, benefits, work-life balance, management, job security, and more. personas & communities. Company Overview FAQ. Claim this company. Cancellations. The small touches of a lamp or a plant were amazing. She sounded knowledgeable, professional, and cheerful through all my questions and set me at ease. Not only is this illegal and a bait and switch, it’s simply idiotic for allowing people to book at One Riverview. First, thank you for your service of seven years!! The other is where my per diem and VA disability go. Back then they were a Sprint MVNO, so he ended up getting a new phone and was not all that thrilled with the coverage. There’s just not enough evidence of it being trustworthy to any degree. 10/10. The Fun Fun World of Glassdoor Reviews; Best Final Fantasy Games | List By GameofJoes; Notes on Broken Matt Hardy; Notes on the Premier League Winter Transfer Window; Red Letter Media’s Parody Of Geek Podcast Reveals The Corporate Arm In Geek Culture About See All (415) 231-1701. hellolanding.com. Took the sheets off and checked and the mattress was never unwrapped. Customer Service is very quick and will respond pretty much 24/7. folio. Get guaranteed income throughout retirement. However, Landing hasn't been that convenient. I would however, caution that housing isn't easily arranged a few weeks out and I could have been in a really terrible situation if they hadn't been able to find something for my family a week out. 29 Hello Innovation reviews. It feels like a second family! Cancellations. All you have to do is read the membership agreement and the terms of the lease to see how downright sketchy this company is. Great to read that you are satisfied with the work life balance. We love the place they have designed and set up for us.Thanks Landing Team! I don’t just write. Every call to Landing, no matter how simple, resulted in an agent telling me they had to call back or that they had to have a different department get back to me. Cost Landing seems reasonably-priced upfront, but I also realize that they have a lot of hidden charges. From my initial booking to when my reservation was finalized took over 10 days, which isn't exactly the seamless experience advertised on the website. The Landing team provided assistance with pleasure and made the move-in extremely smooth on my end. She fixed it within minutes. DO NOT RENT. It helps us review areas for improvement while also seeing things that are landing well with our employees. TRUST THE REVIEWS, avoid this company like the plague. Seamless teamwork and great communication. I liked how they answered my questions, but also were candid in sharing that they're constantly trying to improve the product, and many areas I voiced concerns about were helpful pieces of feedback, which they planned to take steps to improve on over the coming weeks.I'm excited for my stay! Some may have a good experience (the company depends on it for their survival in the public image). Still not convinced? Very good experience moving in on scheduled day and time. Doing that with Landing can get expensive and paperwork-heavy. Guaranteed income It’s payback time (in a good way). All content is posted anonymously by employees working at Landing. Now that we are connected, I wanted to be sure to respond to you. Riverview One (the landlord) made it clear I can only rent for 7 or 12 months with them, which completely contradicted what Hello Landing offered through their site. Couldn't have asked for a better experience. The furniture was absolutely beautiful. It isn't that the agents were rude, they just didn't seem to know anything. Very impressed and will continue to stay with this company! 10 The Landing Group reviews. There’s too much to write about my exact experience. My host was on time, super informative and very helpful with getting me set up in the apartment. I started my experience with them by reserving Riverview One in Downtown Miami from December 28th - May 1.