They never apologize for any mishaps. A very sad company that should be out of business. Regus is so expensive and not really fit for most startups. Anyway, shortly they will receive a formal notice and i will go of my way to tarnish their name... Something flexible, but affordable. They do not have working A/C. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. Spaces is a full service, creative working environment with a unique entrepreneurial spirit, where ideas develop, businesses build and relationships evolve. I'm disappointed with the office space I've rented. This statistic shows the revenue of International Workplace Group (IWG), formerly Regus, worldwide from 2010 to 2019. Consumers complaining about Regus most frequently mention customer service, office space and credit card problems. An instant presence. I signed a 6-month lease at the beginning of the year anticipating 6 months of use. I'm letting everyone know from BBB to every social media platform, local businesses, until Regus.com is gone for good. Automate it with Tiller Money. Our serviced offices have everything taken care of - from the furniture to the high-speed WiFi - and with flexible terms allowing you to rent office space from an hour to years, you can focus on driving your business forward. So if you’re looking for a provider that prioritizes physical locations, Regus is a good bet. The space is professionally run, well maintained, clean and quiet. Money grubbing and impossible to work with. Join the 4,809 people who’ve already contributed. They lie and website does not even explain in depth what is going on. Spaces everywhere: With over 3,000 locations around the world, you will find a space anywhere you need. Regus is always charging fees and crediting back then overcharging again with no clear explanation. That's effectively a whole month more than I intended / budgeted for. Working within the Regus space was lovely. Regus has the world's largest network of workspaces and co-working spaces. They're the 800-pound gorilla in the business relationship and the contract favors them. Enjoy the following benefits when you work at a Regus workspace: Regus offers a number of services designed to fit working professionals of every calling. Managed Offices und Coworking-Spaces Das sind die besten flexiblen Büros in deutschen Großstädten Flexible Bürolösungen boomen. Read the small lines. If you are I was also charged for an extra month beyond my stay. They don't have as many virtual office spaces, but do have as many or probably more mail handling centers. Shameful OVER THIRTY EMAILS TO REFUND MY ACCOUNT AFTER YOU SENT A BILL IN ERROR TO everyone... JUST A TOTAL GOING BACK AND FORTH AND ALL OF THIS WAS PRE COVID AND NOW ITS obscene! Even in hindsight, I don't believe they're going to let a small renter modify the contract with addendums that benefit the renter. My job is to manage the front office reception and to fulfill the clients requirement. After you prove your case, they come back with their version of the story and with no apology what so ever. We may also receive compensation if you click on certain links posted on our site. Our reception team was kind, helpful and attentive. Experienced, friendly support team. Easy to use: No contracts to sign. What company doesn't allow for some flexibility under the current COVID-19 situation? The office space does not really provide for the level of privacy and quiet that I anticipated for the money I'm paying (close to a $1000/mo). Trustpilot shows that this year Regus UK has had 451 one star reviews that's 92% of all reviews in the last 12 months. So confusing and stupid as of business. DON"T DO IT! Workspaces in cities, airports, service stations, public buildings and railways - expanding all the time. Working within the Regus space was lovely. You can read my affiliate privacy policy statement under the “footer menu” for more information. I now understand why they filed bankruptcy! They removed paid invoices in several of my accounts over the years and replaced them with other invoices while intentionally or not- removing payments made where the only proof then lies with your bank account. Like What You See? I wrote a negative review about Regus.UK - Chiswick about the level of noise and the continuous disturbances. THE PRODUCTS OR SERVICES THEY CLAIM TO OFFER ARE IN REALITY COMPLETELY DIFFERENT. SEE LOCATIONS. Earn 0.5% on your total account balance — no strings attached. No one picks up the phone. From the friendly and competent women at the front desk, to the excellent coffee, to the actual work space, Regus fulfills all of my needs for a short-term beautiful office in Boulder. Continue reading. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. Rent a desk or have WeWork build you a custom office. We strive to ensure our content is clear and honest. Regus has a consumer rating of 1.09 stars from 105 reviews indicating that most customers are generally dissatisfied with their purchases. The chap Leandro is fabulous - attentive - quiet and very professional. Helpful (1) Flag as Inappropriate Flag as Inappropriate. Service 15 Your desk can move with you to any of the 3,000 locations worldwide. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Whether its a "common area maintenance" or "kitchen fee" or "cleaning fee" they are not inexpensive and add up. You simply cannot trust them. We use cookies to improve your experience and deliver personalised content. Avoid like the plague. Our serviced offices have everything taken care of - from the furniture to the high-speed WiFi - and with flexible terms allowing you to rent office space from an hour to years, you can focus on driving your business forward. Regus Management Group reviews, customer feedback & support. THE STAFF WONT HESITATE TO LIE OR WITHOLD CRUCIAL INFORMATION IF ITS CONVENIENT TO THEM AT ANY MOMENT AND THE CEO AND BOARD OF DIRECTORS COULDNT CARE LESS AS LONG AS MONEY KEEPS COMMING IN. Published on April 30, 2015 April 30, 2015 • … Can we give negative stars? Like What You See? They should be a class action suit against them for what they did during the Corona virus. So we have been paying for an office for the last 6 months we're not using! Just book via the app and show up at the Regus center. Stay away from them. Third, IWG is proud of the companies it operates including Regus, Spaces, and HQ, etc. This is likely illegal and the group within the UK looking to sue Regus should pursue this angle. 10 reviews of Regus California Woodside Office Center "We've been with Regus for almost a year now and can't say enough about the team here. I would. Totally unprofessional and dishonest... did i say dishonest already?, they tried numerous times to grab money from my credit card without authorization and justification. Tip for consumers:Don’t let them have permission to charge your credit automatically every month. This is by far the worst company I've done business with ever. Horrible company, no manners, poor customer service, and steals money. Hot-desk or reserve a dedicated desk in your favourite collaborative workspace. Terrible customer service and cold blooded corporation. I anticipated it ending on 8/3/2020. Somehow, Regus is able to edit your MyRegus.com account records to remove paid invoices, add new invoices for example in May, they made edits to March activity without notifying me and they were wrong and to their advantage- Recently, through my complaints and about six weeks of persistence, they finally cancelled my account. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! I am employed with Regus as a Customer Service Executive. Earn accelerated rewards at wineries and enjoy special benefits. My job is to manage the front office reception and to fulfill the clients requirement. Products used:Monthly shared office space rental. Spaces and WeWork are alike, and Regus raises the bar with mail handling and call answering services. But, after many follow up no response and clarity was provided by them and only pass us to different departments. Embarrassing. Get the RSS; Browse the Archive; Other Sites; Thursday, September 19, 2019. Unfortunately, my rating is reflective of the experience provided by Regus' corporate team (HelpDesk). Share Report Copy. 1,929 Regus reviews. 4) It doesn't surprise me that they're not letting people/businesses out of their contracts due to the stay-at-home orders around COVID-19. 2) Be aware that they charge a "restoration fee" at the end of the lease of $2.50 per square foot of office space. We have Eilan covered. A free digital spend and save account that earns up to 3% APY and comes with an instant line of credit. Products used:None I never went into office. There is no way to keep paying rent to Regus. Disclaimer: Please note that this post includes affiliate links. How regus allowed to get away with their hidden automatic renewal. Call us. Join now; Sign in; Regus Review: Stay Away! Just absolutely comically mismanaged, crooked, fraudulent, horrifyingly awful company. Join a network focused on tackling social issues from hunger to climate change. Stellar Customer Service. She loves hot coffee, the smell of fresh books and discovering new ways to save her pennies. I have sent countless emails and even paid solicitors to try and make Regus accept that we only ever signed one contract. No one will return your phone calls or emails and the receptionist and sales people you see in the office do not have ANY authority to resolve any issues. Try ipostal1. We update our data regularly, but information can change between updates. Tried to cancel 1 moth prior to the actual term renewing. I had agreement for a year to hold on to my mail, during the year not singe mail I got - after the year during Covid, I made every monthly payment. THEY MIGHT HOLD BACK YOUR MAIL CHASE AWAY YOUR COSTUMERS OR LOCK YOU OUT FOR NOT PAYING YOUR BILLS EVEN WHEN YOU DID PAY EVERYTHING AND THEY ARE JUST TO STUBBORN TO ADMIT THE INCOMPETENCE OF THEIR OWN ADMINISTRATORS ETC ETC ETC! As I expand my client base, I look forward to using their offices around the state, and perhaps the country. They're a business too and don't want to be left holding the bag. I wish I wouldve done more research and I didn't re sign, but I figured it was a fluke. Our company has been using the Regus offices for many years, but last year the company has found out some discrepancy in invoices issued by Spaces and raised the concern to their financial and requested clarification on invoices. Receive a professional business address with access to mail handling, live call answering and business lounge access at any Regus Business Center in the world. Verified customer Regus — Contract Agreement for co-working space at EGL- Spaces Bangalore. I feel compelled to share with you this review of Regus office spaces for renting to help you find a perfect workplace in several cities worldwide quickly at affordable prices. 7 reviews. They continuously charge for items over and over again. The most frequent complaints? S. Sateesh Chandra — USA. 2 reviews of Regus "I give it one star because you can't give it 0 or less. The other worse thing is that Regus does not call Rent, they call Service this is tricky for the lowers. When users signate the contract, they are giving informed consent. Your experience matters. They tried to make me pay a retainer twice. This statistic shows the revenue of International Workplace Group (IWG), formerly Regus, worldwide from 2010 to 2019. We’re known to help millions of people Have a Great Day at Work! Any duration: Book by the hour, by the day, or upgrade to our unlimited Businessworld monthly subscription. We sent lawyers letters, they just replied saying we won't change our stance. They have written the renewal practice into their terms and conditions. Reviews from Regus employees about Regus culture, salaries, benefits, work-life balance, management, job security, and more. Avoid if you can! I had been with them four years straight this time around and had been doing business with them since 2010. Regus was founded in Brussels in 1989 by an English businessman who was on a company trip and noticed the lack of space available to work while traveling. How many stars would you give Regus? Do you use a spreadsheet to manage your budget? Finder.com LLC. You can read my affiliate privacy policy statement under the “footer menu” for more information. They say that they will have someone look at it, but no one ever does. Finder® is a registered trademark of Hive Empire Pty Ltd, and is used under license by They do not have working A/C. Regus interview details: 380 interview questions and 374 interview reviews posted anonymously by Regus interview candidates. The salesman Jon Gauvin completely lied to me about costs. We may also receive payment if you click on certain links posted on our site. Willkommen im Regus Spaces - Coworking Arbeitsplätze im Topformat und in toller Lage von Berlin am Prenzlauer Berg. They made a mistake in registering two accounts in my name in early December and charged me double (2 months pre-pay plus 1. They have over 1,000 offices in the US, and 2,000 more across 150 other countries. Regus offers flexible, high-quality and relatively inexpensive office space in a number of major cities across the world. STAY AWAY. Most of the start ups are looking for spaces a slow as kes.10000 per month which you don't offer. BASICALLY THEY ARE BOTH! btw: please link to this site to help spread the words. Please don’t persist on trying to tell people that you are a good company to do business with and that customer services will help resolve things. If i do not pay rent they will report me to Collections. Visit Website. Rent fully furnished offices daily, weekly or annually. High Cost; Low Value, But at Least They Renew Without Consent, The worst run company I have ever encountered, REGUS Bankruptcy now makes sense investors #RUN. We all have so bad experience with Regus that we fell it’s an obligation that we need to warn other people to stay away from this company. Sick of working in noisy coffee shops? Reply. Regus was founded in Brussels in 1989 by an English businessman who was on a company trip and noticed the lack of space available to work while traveling. Hot-desk or reserve a dedicated desk in your favourite collaborative workspace. Best For Business Travelers: Regus Review. Can I bring clients or guests into a Regus business lounge? Published on April 30, 2015 April 30, 2015 • … With up to 70 companies sharing the facility, chaos is a non-event. We’re in this together! I will never return to this unprofessional, rude, ignorant, untrained organization again. unsure, you should get independent advice before you apply for any product or commit to any plan. In my situation that's 8/31/2020. We have professional and inspiring work environments to suit businesses of all sizes and budget. Make sure your square footage is calculated correctly. They bill you on the 8th day of the month for the following months rents and they want you to pay it until 18th of same month.So you need to pay your lease 22 days before the months starts. Workspaces in cities, airports, service stations, public buildings and railways - expanding all the time. Contact & review Regus Management Group - rated #22 in Business Services Confirm details with the provider you're interested in before making a decision. Horrible accounting system. finder.com is a financial comparison and information service, not a bank or Finder.com is an independent comparison platform and In my situation, I'm paying for an extra month of rent. However, it wasn't a financially viable proposition for me, so on January 5th 2020, I requested the customer service representative to help me come out of the arrangement. Our lease renewed automatically on Feb 28. Also, they make it impossible to STOP THE MADNESS. Absolutely disgusting and expensive - NEVER AGAIN. Hot desk,Dedicated desk,Private office,Office suite,Meeting rooms,Headquarters, Wi-Fi,Cleaning,Mail facilities,Reception,Refreshments,Printers,Storage,Meeting rooms. There is no air flow in the offices. Another client works in the lounge on speaker phone. The way Regus currently words their contract is that the lease ends on the last day of the last month. That we have no option but to pay basically for an entire full year. Our coworking spaces let you choose to work with others in an open-plan area, or a shared office. My $400 office turned into $1.2K after the bull$#*! Months commission: this was two charges of 17,000czk.) I feel compelled to share with you this review of Regus office spaces for renting to help you find a perfect workplace in several cities worldwide quickly at affordable prices. You can't close the door or you will suffocate. With nearly 3,000 locations in 900 cities and 120 countries, Regus is the largest provider of flexible workspaces in the world. The place is horrible. Yes. Pacific Workplaces and Regus are generating the same number of Google Review Ratings on average (4.3 on a scale of 5). Just as soon as the ink was dry on the purchase agreement, Regus began charging for all manner of things that had never been charged before, and every item which was previously charged, had a massive increase in price. Regular networking events. Wi-Fi,Office supplies,Refreshments,Printers,Scanners. (For example: my lease started 2/3/2020. When there are people in the offices, the walls are thin enough that I can hear their conversations. To find more information about reviews and trust on Sitejabber.com please visit. Their CEO has just been lambasted in the Times for trying to destroy businesses. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation. A Fledgling Company As a new business, we needed an office space. It is a great temporary solution for them as their commitment is not in stone. While we receive compensation when you click links to partners, they do not influence our content. they pull. In a flagship building one would think Regus would have a special attention to detail with their front of house staff. Reviews from Regus employees about Regus culture, salaries, benefits, work-life balance, management, job security, and more. Please offer negative star ratings. Lesson learned. Experienced, friendly support team. With nearly 3,000 locations in 900 cities and 120 countries, Regus is the largest provider of flexible workspaces in the world. Regus has over 3,000 coworking spaces in 120 countries. Ideal for individuals and small teams. Additionally, you must request your waiver back withing 30 days of cancelling or they start deducting from it and call it an "account maintenance fee". Read more. After being ignored by Victoria/Schiavone team, Simona (community manager) came in and did a great job at relocating us to a different office. To Regus a customer is just someone they can screw over. The BBB gives it an F rating for failing to respond to four complaints filed by Regus customers. Need to hold a meeting in a professional environment? Regus has a consumer rating of 1.09 stars from 105 reviews indicating that most customers are generally dissatisfied with their purchases. A free inside look at company reviews and salaries posted anonymously by employees. The refund is just the end of the debauchery and confusion REGUS are plagued with. Regus is unfavorably reviewed across the Better Business Bureau (BBB), Trustpilot and Facebook. After contract is over, they still charging me postage charge. Access your workspace 24/7 — even on holidays. Additional amenities vary by membership type. From this aspect, we are pleased. Worst company ever... Stay clear! Ask me anything Submit a post. This is a horrid company that takes advantage of people. Cookies Policy Read more. The Times and Guardian have both done highly unfavourable articles about Regus. No cancellation options and they have auto renew (AVOID AT ALL COSTS), Regus- Possible illegal changes to pay records, Read your lease contract very carefully before signing. They never inform you of billing changes or remove over charges. Sure, there's a clause in the contract about Acts of God / Force Majeure, but it's in there only to protect Regus. It is mazing how people take our energy to get our right back - they even put their email address with mistake so when you replay, it does not go throuogh. Again on 15th January 2020, I followed up but without any resolution. Are there other similar companies to regus that are less expensive or better? This review website is created by ex-regus customers. I need to bring in to your attention that I had signed a co-working space with Regus Bangalore in August 2019 for my one man startup. Regus isn’t just a virtual office space company, they’re also an actual office space company. This company is a scam. The place is horrible. You are about to post a question on finder.com: I agree to Finder’s terms of use and privacy and cookie policy, and I opt in to receive email from Finder, Subscribe me to Finder’s free weekly newsletter for budgeting tools, timely news and savings essentials to take control of your finances, 32 East 31st Street, 4th Floor, Please appreciate that there may be other options available to you than the products, providers or services covered by our service. Your experience matters. Regus Complaints & Reviews. I Asked to Spaces Works Reception( Chakala Reception) they said i am not allowed to seat or work at lounge area until i pay for January 2019 .i decided to discontinue services and sent an email to Regus and Spaces for termination of Services also received an email of service suspension Then they kept sending me invoices for unused services. The flexibility of renting as needed and the offering of different size spaces has been very helpful to accommodate the variability in my client meetings. The service is nothing like they promised and they hit you with new fees every month. Hello, I need to bring in to your attention that I had signed a co-working space with Regus Bangalore in August 2019 for my one man start-up. Learn how we maintain accuracy on our site. They deserve to go bust, which has already happened with a chapter 11 filing in the USA. to us. He manages to bring the whole office together and make it feel like a community. Get A Quote. A free inside look at company reviews and salaries posted anonymously by employees. if so what was their response. Worst company ever! I signed a lease agreement for 1 year. Regus offer serviced office space, virtual offices, co-working spaces, and meeting rooms in centers across the world. Get a quote. Regular networking events. Helpful (1) "They look afte I can't stress it enough, carefully read your lease contract before signing. It also receives a TrustScore of 3.8 out of 5 based on 4,414 reviews and a Facebook rating of 2.7 out of 5 based on 937 ratings. OVER THIRTY EMAILS TO REFUND… Hot-desk, private desk and membership tiers available, Prices vary by location but start at $9 a day at NYC locations. Access over 3,000 Regus business lounges worldwide. Regus UK have 93% one star reviews from 457 customers over the last 12 months. We may receive payment from our affiliates for featured placement of their products or services. S. Sateesh Chandra — USA. I am also satisfied with the amount of services offered for a start-up business. A Fledgling Company As a new business, we needed an office space. Meeting rooms in Regus Business Centers are available by the hour with amenities that include presentation tools, catering and coffee service for a fee. How easy is it to get a hold of customer service at regus? This review website is created by ex-regus customers. Expensive for what you get. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.